Two-thirds of small firms using AI now build their own tools, Pax8 finds
Pax8 asked 1,150 leaders in the US, UK, Germany and Sweden. It found shadow AI in 35% of firms using AI, and nearly half of AI buyers got a bigger bill than expected.
Via TNW | Artificial-intelligence
Small and mid-sized businesses have moved from buying AI tools to building their own. In every market surveyed, most do it without a formal, documented review, Pax8 found in a survey published on Monday.
Pax8 is a Denver-based marketplace. It sells AI and cloud software to small businesses through IT service providers. It surveyed 1,150 business leaders in the US, the UK, Germany and Sweden. The results form the Q3 2026 SMB AI Pulse Report. It is the third edition…
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