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While Amazon blocks AI agents, Walmart rolls out the welcome mat

As Amazon blocks AI agents from shopping on its site, Walmart is taking the opposite approach, introducing new technology that lets AI agents make purchases on customers' behalf, with controls over spending and transaction approvals.

Tarun Mottlia

Via TechCrunch

·Excerpt
While Amazon blocks AI agents, Walmart rolls out the welcome mat
Image: Image Credits:Scott Olson / Getty Images

Walmart is embracing agentic commerce with the launch of its own Agent Gateway to manage transactions and other new features aimed at customers using AI agents, the retailer announced on Wednesday. The move comes shortly after Walmart’s top competitor, Amazon, began blocking AI agents from making purchases on behalf of online shoppers.

The company’s embrace of AI technology differentiates it from other online businesses, including not only Amazon but also various travel and booking sites, which have responded to the…

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