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United Airlines blocks AI agents from booking flights, citing cybersecurity risks
The airline said it will not allow customers to use AI agents to book flights and manage reservations.
By TechCrunch
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In Brief
Posted:
9:17 AM PST · November 12, 2026
Image Credits:Skyhobo / Getty Images
United Airlines said it will restrict access to AI agents seeking to book flights and manage reservations on their users’ behalf, citing a risk to cybersecurity and undermining federal regulations.
The airline is the latest American corporate giant to prevent customers from using AI agents and autonomous…
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