Your AI Agents Need A Chief Operating Officer, Too
Scaling AI agents requires treating them like employees in regulated roles, with written rules, clearly defined responsibilities and a named human manager accountable for their performance. Guest author Rick Folgmann, COO at Get Covered, tells companies they should start with tasks governed by established rules, adjust autonomy to each workflow’s risks, and regularly review results before expanding agents’ authority.
Via Crunchbase News
By Rick Folgmann
A landlord in California has 21 days after a resident moves out to return the security deposit or send an itemized list of deductions. Miss it in bad faith, and the penalty can reach twice the deposit. That deadline doesn’t care whether the letter was supposed to come from a person or a piece of software. Either way, someone will answer for it.
I think about this a lot. At my company, Get Covered, we now run…
Courtesy
This story was originally published by Crunchbase News. All rights belong to the original publisher.
Read the original on news.crunchbase.com ↗