Why enterprise AI needs real-time conversations, not just documents

The "enterprise brain" is a term featuring more and more prominently in the enterprise technology market and at the C-suite level. Technology vendors of all varieties are scrambling to connect internal documents, knowledge bases and structured data systems into a unified architecture.

The compelling goal is to provide AI agents with as deep organizational context as possible so they can reason, automate and assist with scarcely believable accuracy.

But as businesses pour resources into linking their databases, policy documents and…