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Whispers to the machine: The secrets 1,200 Kenyans only tell their screen

Almost half of a group of digitally engaged Kenyans surveyed reported using AI for matters they had never disclosed to another human being.

Tarun Mottlia

Via TechCabal

·Excerpt
Whispers to the machine: The secrets 1,200 Kenyans only tell their screen
Image: Nendo founder and chief executive Mark Kaigwa, during the release of a study on how Kenyans use AI. Image source: Nendo

What do 1,200 Kenyans tell a chatbot that they won’t tell another human being? Many people think generative AI was built to draft emails and automate spreadsheets. But nearly half of the Kenyans surveyed in a recent study are using it as a 24/7 digital confidant, sharing personal anxieties, relationship crises and unspoken secrets. In this edition of Delve Into AI, ADONIJAH NDEGE examines new research by Nendo. This Nairobi-based research consultancy reveals how chatbots are quietly crossing the line…

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