What it takes to move enterprise AI beyond the chatbot

By now, most enterprise executives have heard plenty of generic claims that AI will transform the way work gets done. But in many cases, their initial AI investments haven’t delivered the level of transformation they were promised.

An LLM can summarize information, answer questions, and suggest next steps. But on its own, it can’t take action on that information. In fact, without connections to key business systems, an LLM is essentially a chatbot with a polished writing style.

CEO of…