Travelodge failed Maidenhead sex assault victim 'at every stage'

Greaney said blame rested with Travelodge as an organisation rather than with individual staff, and a culture had developed in which room intrusions were regarded as "one of those things".

The woman emailed a complaint to Travelodge in January 2023, addressed to chief executive Jo Boydell and others.

The review concluded the email was handled by her office without her knowledge, and did not come to Boydell's attention until March 2026.

The woman's complaint was instead investigated by a manager…