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Online Retailers That Don't Support Digital Wallets Are Losing Gen Z Customers

A study suggests younger people are more likely to walk away if their preferred payment option isn't supported.

Tarun Mottlia

Via Engadget

·Excerpt
Online Retailers That Don't Support Digital Wallets Are Losing Gen Z Customers
Image: Engadget

A study suggests younger people are more likely to walk away if their preferred payment option isn't supported.

khunkornStudio/Shutterstock

Gen Z, the generation widely considered to be digital natives, is particularly choosy when it comes to online purchasing, a new study has found. Online shoppers frequently browse sites, fill their carts and head to checkout — only to abandon the purchase if their preferred digital wallet is not available for check out, according to a recent study from global data…

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