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Freshworks to acquire Torii to expand Freshservice into AI spend governance

Freshworks has signed a definitive agreement to acquire Torii, a SaaS management platform, as it looks to expand its Freshservice offering into software spend management and AI governance.

Tarun Mottlia

Via YourStory

·Excerpt

The proposed acquisition aims to give businesses a unified view of their software applications, licences, user identities and AI usage, helping IT and finance teams monitor costs, reduce waste and manage security risks associated with unregulated software and AI tools.

As companies increasingly adopt subscription-based software and AI applications, organisations are facing challenges in tracking usage and managing costs. AI tools, in particular, introduce consumption-based pricing models that can make expenditure difficult to forecast and control.

Integrating Torii with Freshservice…

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