EU opens Digital Services Act investigation into Booking.com over scams

The European Commission has opened an investigation into Booking.com over concerns that the platform is not doing enough to protect users from fake listings and phishing scams.

Announced Wednesday, the probe will examine whether the travel booking site meets its obligations under the EU’s Digital Services Act (DSA), which requires large online platforms to tackle illegal content and manage risks to users.

The investigation follows an initial review of Booking.com’s risk assessments, including reports filed this year and in each…