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Dell sees company knowledge, not AI models, as its competitive edge

An AI operating model built on proprietary company knowledge lets AI agents work the way the business does, according to Dell CTO John Roese.

Tarun Mottlia

Via SiliconANGLE

·Excerpt
Dell sees company knowledge, not AI models, as its competitive edge
Image: SiliconANGLE

Dell sees company knowledge, not AI models, as its competitive edge

As AI agents take on more work that people used to do, enterprises need an AI operating model to match. That means changing how people, processes and work are organized, not just which tools get deployed.

Dell Technologies Inc. has spent close to two years running fully autonomous agents inside its own business, and those lessons now shape its advice to customers. Companies that adopt agents without changing how…

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