Beyond AI: what Europe’s flagship customer contact event revealed
Customer Contact Week Europe 2026 brought 700 attendees and 50 exhibitors to Amsterdam. Nebi, which exhibited with its Unvox and Tikito platforms, reports that AI dominated every conversation, but practitioners were most concerned about risk, quality assurance, and bringing their teams along.
Via TNW | Tnw-council-fee-based
Amsterdam, early October. Customer Contact Week Europe 2026 brought together around 700 attendees and 50 exhibitors over three days to talk about the future of customer contact. As the industry’s flagship event in Europe, it carried a certain energy that is hard to replicate, the kind that comes from having the right people in the same room at the same time. International technology company Nebi joined as an exhibitor and sponsor, and what we observed over those three days gave…
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