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Automation Anywhere acquires Boost.ai to expand customer-facing voice AI

Automation Anywhere acquires Boost.ai to expand customer-facing voice AI - SiliconANGLE

Tarun Mottlia

Via SiliconANGLE

·Excerpt
Automation Anywhere acquires Boost.ai to expand customer-facing voice AI
Image: SiliconANGLE

Automation Anywhere acquires Boost.ai to expand customer-facing voice AI

Automation Anywhere Inc., an enterprise agentic automation and orchestration firm, announced Wednesday an agreement to acquire Boost.ai Inc., a conversational voice artificial intelligence company, from Nordic Capital.

The firm seeks to build the “autonomous enterprise,” an operating model where businesses operate up to 80% autonomously or with AI assistance.

Boost.ai’s technology will extend that vision into customer experience, allowing AI to take requests from customers or employees and guide them through…

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